Family Defender®

Say 'No' to Expensive Attorney Fees

Covered services include, but are not limited to:
Who is Covered

Employees and their families (dependent children up to age 26) are covered for all their personal legal & identity theft needs.

Individual coverage only is also available.

↓Civil Law

  • Plaintiff or Defendant
  • Administrative Hearings
  • Trial Coverage up to $15,000
  • Small Claims
  • Name Change
  • Civil Injunctions
  • Landlord/Tenant Matters as Tenant

↓Family Law*+

  • Uncontested Divorce
  • Contested Divorce
  • Annulments
  • Spousal Support
  • Paternity Action
  • Child Support/Custody
  • Post-Decree Enforcement Action
  • Post-Decree Modification Action
  • Equitable Distribution of Marital Assets

↓Other Family Law

  • Pre/Postnuptial Agreements
  • Domestic Adoption
  • Domestic Violence
  • Elder Law Matters


  • Visa Extension
  • Naturalization
  • Deportation (Removal)

↓Traffic Violations

  • Moving Traffic Violations
  • First Offense DUI
  • License Revocation & Suspension

*Contested matters subject to 12-hour limitation, discount thereafter.

↓Criminal Law

  • Misdemeanor Defense
  • Juvenile Defense
  • Habeas Corpus
  • Trial Coverage up to $15,000

↓Consumer-Seller Protection

  • Consumer Protection Matters
  • Personal Property Protection
  • Trial Coverage up to $15,000

↓Contingency Matters**

  • Personal Injury
  • Auto Accidents
  • Slip and Fall
  • Medical Malpractice

↓Document Prep/Review

  • Demand Letters
  • Quit Claim Deeds
  • Personal Affidavit
  • Promissory Note
  • Bill of Sale
  • Personal Contract
  • Lease Agreement

**First $1,000 exempt from fee. Subject to State and Federal Statutes

↓Real Estate Transactions

  • Review and/or Preparation of Purchase
  • Agreement, Mortgage, and Deed
  • Purchase of Primary/Secondary Residence
  • Sale of Primary/Secondary Residence
  • Refinancing of Primary/Secondary Residence
  • Attorney Attendance at Closing
  • Real Estate Disputes
  • Neighbor Disputes

↓Estate Planning

  • Living Will
  • Powers of Attorney
  • Wills & Testamentary Trusts for Minors
  • Codicils
  • Estate Administration/Probate
  • Uncontested Guardianship or
  • Conservatorship

↓Financial Matters

  • Debt Collection
  • Garnishment Defense
  • IRS Audit Protection
  • Foreclosure+
  • Limiting Creditor Harassment
  • Ch. 7 & 13 Bankruptcy+

↓Other Legal Matters

  • Insurance Law
  • Standard Business Incorporation

↓Added Value Services

  • Online Legal Library
  • DIY Legal Documents
  • 24/7 Emergency Line
  • Financial Coaching
  • Tax Coaching
  • Discounted Tax Return Preparation
  • Mobile App
  • Identity Theft Restoration Program

+Subject to 120-day waiting period

No Deductibles
No Co-Pays
No Claim Forms

Eligibility Requirements for Spouse/Dependents
 For a Spouse [formal marriage or common law], Domestic Partner or Child to be added as a Dependent, their last name must match that of the Policyholder. If your last names do not match, supporting documentation is required to verify eligibility.

  • Spouse: Copy of marriage certificate is required.
  • Common Law Spouse: State must recognize Common Law Marriage. Additional documentation may be required according to state statutes, which may include but not be limited to copies of joint federal income tax returns, proof of employer provided medical insurance, or other employer provided spousal benefit.
  • Domestic Partnership: Proof of State or local jurisdiction registration is required where recognized.  In those states where Domestic Partnership is not recognized, proof of employer provided health insurance or other spousal benefits provided by Member’s employer is required.
  • Children: Copy of birth certificate is required.

Attorney’s fees are paid in full for all covered legal matters when you utilize a Network Attorney. Receive a 33.3% discount off attorney’s fees for pre-existing and other non-excluded legal matters. Coverage does not include fines, court costs, or other incidentals relating to the legal matter. Out-of-network benefits available.

Identity Defender®

Protect your Money and Your Reputation

Covered services include, but are not limited to:
Provided in collaboration with


  • Instant Credit Inquiry Alerts
  • 1 Bureau Credit Report Monitoring
  • 1 Bureau Quarterly Credit Report & Score
  • Credit Score Simulator
  • Monthly Credit Score Tracker
  • Manage Credit Freeze

↓Monitoring (Dark Web)

  • Compromised Credentials
  • Account Takeover (including mortgage inquiries, credit application, collections, etc.)
  • Address
  • Bank Account Number
  • Debit Card Account
  • Credit Card Account
  • Driver's License
  • eMail
  • Medical Insurance ID
  • Passport Number
  • Phone Number
  • Social Security Number

↓Social Media

  • Inappropriate Activity
  • Hacked Account
  • Impersonation Accounts
  • Scams, Malware and Phishing

↓Mobile App

  • Two-Factor Authentication
  • Apple and Android
  • Mobile Attack Control
  • Mobile VPN


  • Fraud Alert Reminders
  • Identity Threat Alerts
  • Medical ID Fraud Protection
  • Change of Address Monitoring
  • Court Records Monitoring
  • Smart SSN Tracker


  • Lost Wallet Protection
  • Fully Managed Identity Restoration (including home mortgage and title fraud)
  • Restoration for Pre-Existing Identity Theft
  • Ransomware Resolution
  • $25K Ransomware Reimbursement
  • $1 Million Identity Theft Insurance


  • 24/7 U.S. Customer Support
  • Online Resources: Forms, Calculators, and Other Tools
  • Junk Mail Opt Out
  • Solicitation Call Opt Out

How to Enroll

Enrollment must take place in PayCom Portal. If you have any questions regarding PayCom, please contact your Human Resources Department.  



Family & Identity Defender® - Individual

$18.75 per month

Family & Identity Defender® - Family

$20.00 per month

Identity Defender® - Family or Individual

$9.95 per month

Once you enroll in coverage, you will receive a certificate/plan document(s) describing the exact coverage benefit purchased. This page explains the general purposes of the plans, but in no way changes or affects the plans afforded under the policy/plan issued. All coverage is to be subject to actual policy/plan conditions and exclusions. Not sponsored or approved by the United States Government or any Department or Agency thereof.

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8133 Baymeadows Way
Jacksonville, FL 32256

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